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Manufacturer Warranty
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Satisfaction Guaranteed
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Your One-Stop Musical Instruments Online Store in UAE!
Shop now & Pay later
Shop now and enjoy paying later!
Apple & Google Pay
Purchases with Apple Pay & Google Pay!
CoD
Convenient Cash on Delivery option available!
Credit & Debit Cards
Accepting all major credit and debit cards
Bank Deposit
Purchase with a secure bank deposit option!
KAWAI CN301
KAWAI CN301, High specification digital piano with authentic grand piano touch and tone, and a variety of convenient features.
KAWAI Novus NV10S
KAWAI Novus NV10S, a stunning instrument that fuses a grand piano action and damper mechanism with premium digital technologies.
KAWAI K-500
KAWAI K-500. Powerful sound, expansive dynamic range and tonal richness with a modern exterior design.
Steingraeber 138 K
Steingraeber 138 from Steingraeber is better a top-notch upright than a mediocre grand.
Charvel Pro-Mod San Dimas Style 1 HH FR M Snow White
Maple Fingerboard, Snow White
KAWAI CA-79
KAWAI CA-79 Premium Concert Artist authenticity combining Grand Feel III wooden-key keyboard action.
KAWAI CA701
KAWAI CA701, premium digital piano featuring real wooden keys, multi-channel sampling, and premium amplification technology.
KAWAI Novus NV10S
KAWAI Novus NV10S, a stunning instrument that fuses a grand piano action and damper mechanism with premium digital technologies.
KAWAI DG30
KAWAI DG30. Modern digital grand piano with compact ebony polish cabinet, authentic touch and tone, and a wide range of features.
KAWAI Novus NV5S
KAWAI Novus NV5S. Premium instrument that combines an upright piano action and damper mechanism with the latest digital technologies.
KAWAI CA-59
KAWAI CA59. Concert Artist performance at an affordable price.
Popular Pianos for your Musical Journey
Rock Out with our Popular Guitars
Explore Wind Instruments & Traditional Instruments.
Unleash Your Rhythm with our Drums & Percussion
Elevate your Sound with our Pro-Audio Equipment
Leading Brands in Musical Instruments
Seamless Services, from Start to Finish!
Experience our Piano Restoration Magic!
Upright Piano Restoration Project
Refreshed Look and Enhanced Playing Experience for a Vintage John Broadwood & Sons Upright Piano (1905)
Baby Grand Piano Restoration
A Refreshed look for Neindorf 145 Baby Grand Piano.
Upright Piano Restoration Project
A Refreshed look for F. THURMER Upright Piano Restoration.
Certified Technician
Certified technicians at your service!
Satisfaction Guaranteed
Guaranteed satisfaction, every time!
End-to-End Support
Seamless services, from start to finish!
Spare Parts
Quality spare parts for your equipment.
Trust us as your go-to destination for all music gear.
We offer a wide selection of high-quality instruments, accessories, and services to help you unleash your musical potential.
True professionals at their craft. Had a great experience! Thank you!
5 Stars on their service for listing my piano to sell it on SPS Online store.
SPS did a wonderful job of assembling our kawai CN-29 piano. Price was very reasonable. Thanks a lot for your service 🙂
SPS from Dubai provided excellent piano tuning and keyboard action work. Best value for money. Very satisfied! Very happy and satisfied to have found this great resource for my hobby in UAE
SPS provided excellent tuning service. Professional, friendly, and great value for money. Highly recommended!
Very convenient and professional service. Extremely pleased. Booking was easy, once that was confirmed. The Piano expert arrived precisely on time and spent 2 hours totally dedicated towards tuning the piano. He was very professional and knowledgeable.
Such a great page, providing all useful information about pianos, different brands and designs, and most importantly fixing any damaged piano. Perfect for anyone who is into piano and is looking for one, or just fixing your own piano…
I would give 5 stars… Nerdy professional service, very knowledgeable and very skillful Thank you. I have already passed your name on to a friend… May I wish you continue success with your business it is well deserved.
I was searching for the best company to help tune and provide service for my piano, and I believe I found the best so far! It’s the professional service that I obtained leaving my piano new just like how I bought it!
Bought a kawai piano. The agent in touch with me, Abdul Razzak was very prompt with service and installation.
Great experience. Installation process was smooth and the Gentleman, Mr Abdul Razzak was a thorough professional in explaining all aspects of the piano. Will surely recommend him to friends.
Thank you so much. Very nice experience. Thanks to Mr Abdul the manager of the site. He provide me full information about the brand and was in contact with me until i got the piano. My instrument was delivered earlier than it was expected. Will definitely recommend!
The response time, delivery and installation were amazingly fast. Very happy with my new piano.
Great customer service and very good communication. All follow up was also perfect!
We bought a brand-new Pearl River UP121S upright piano from the Specialized Piano Store. Mr. Abdul was extremely helpful and patient, assisting us in finding the perfect piano. Great online experience. Highly recommended!
My upright piano had a squeaky key and pedal. The original tuning company quoted high prices for replacing multiple components and taking the piano away for repairs. However, after an initial assessment by SPS, Mr. Abdul fixed the issue on the spot without replacing any parts, and at a much lower cost. I highly recommend.
Excellent Product & good Service ! Received the Product next day!
Great service! The technician fixed the keys requested and even spotted another key issue, which he fixed and after the repair he gave some tips on playing the piano too.
Good quality work. The technician replaced my broken bass string on my Boston GP-178, and also resolved all other issues I addressed issues concerning sticking felt dampers and noisy pedal mechanism that were ignored by my previous piano technician. Also performed a good piano tuning. Very reasonable price. Would recommend.
Had the best experience buying and servicing two pianos.
They provided one of the best buying experiences I’ve had in a long time. They understood my time constraints and went above and beyond to ensure an earlier delivery of the Kawai ES920 piano. Their user-friendly online platform and personal touch, especially during telephone conversations, were magnificent. Thank you, Specialized, for a truly excellent experience!
Good communication with the store through WhatsApp, easy ordering / payment, lightning fast delivery and assembly of the piano at home. Great service, thank you!
Bought an amazing Kawai CA79 that only exists with this awesome store. What can I say about Mr. Abdul? Truly customer-centric professional that is always responsive and helpful. I recommend anyone who wants to buy piano to buy from this awesome store.
Chose SPS store for a Kawai K500 in Dubai and never regretted it. Professional, dedicated, and pleasant. Flexible payment options, same-day delivery, and excellent support. Highly recommended for a quick and enjoyable piano-buying experience.
Mr. Abdul is responsive, informative and accommodating your needs. From my first questions to delivery/assembly of the piano to my home takes only 3 days. Very happy with the service and the piano. Thank you Mr. Abdul.
What forms of payment do you accept?
Visa and Mastercard are among the nearly all debit and credit cards we accept, and our payment gateway also supports Apple Pay and Google Pay. We also accept bank transfers to our bank account. You can select your preferred payment option when checking out. Due to the high percentage on us, we are now not accepting Tabby “buy now pay later” payments.
What is covered by the order cost?
Obviously the cost of the musical instrument includes assembly – if applicable and, in the case of an acoustic piano, one free tuning appointment included. The instrument will be delivered to your address in its original box, sealed (it is not a display unit). Depending on the kind and size of the instrument as well as the delivery location, additional fees may be added to the price.
How can I play the instrument before I buy it?
Unfortunately, as we only conduct business online, it is not possible to try the piano because once the packaging is opened, the instrument is no longer brand-new. Before you submit your order, you can call us so we can give you all the information and evaluations we have.
What is SoloPlay delivery policy?
Within the UAE, delivery typically takes 3-5 business days. With an additional fee, expedited shipment can be provided. Door-to-door, ground-floor deliveries are the norm, although there may be times when this is not possible because of address or location restrictions or local legislation.
Do you accept orders return / refund?
We only accept returns if: 1. An incorrect order was delivered. 2. The product is broken or flawed. 3. The product must be returned, per the manufacturer’s request. 4. Within two days of receiving the order, we should be notified.
If customers decide they don’t like the instrument they bought or find one somewhere for less money, they are not entitled to a replacement or refund.
Do you have German made pianos?
Yes, we do; Steingraeber is known for producing first-class quality handcrafted German pianos.. They offer 5 grand pianos and 3 upright pianos all with custom finished. We are an Exclusive Dealer for Steingraeber Pianos in the UAE.
Do you sell Crystal Pianos?
Yes, we do;
Crystal Grand is a truly stunning work of art. With an outer cabinet made almost entirely of clear acrylic material, the Crystal Grand gives you the unusual opportunity to “see right through” a grand piano and view its inner workings. Acoustically similar to a standard grand, but will surely set apart any space it inhabits.
What time frame should the "Pre-Order" items be expected to arrive?
Estimates for the product’s delivery are provided on the product page. For additional details, get in touch with us.
What if my order was incorrect or the instrument was defective?
We always trying to make sure customers are satisfied with their purchase. In case your products arrive damaged, or faulty, contact our team immediately. We will provide you all the assistance needed to get your product replaced.
What is the terms of your warranty?
Only new instruments sales are eligible for the warranty service. There is a one-year manufacturer’s limited warranty on your instrument. The warranty is valid as of the delivery note’s signed date. Our expert technicians, who are fully qualified to provide you with a wonderful service experience in accordance with the manufacturer warranty guidelines, perform and carry out the warranty services. The manufacturer’s warranty for certain of our instruments may be extended; the warranty period is noted on the customer invoice.
How can I report a problem with my instrument while it's under warranty?
Please get in touch with our support team if your new instrument has any problems or faults. We will offer you all the help required to fix it ASAP.
Why should i buy from SoloPlay
We offer high-quality, brand new music instruments sealed in their original boxes (not displayed or refurbished), ensuring pristine condition. Trust us for exceptional service and unmatched quality. We are specialized in piano business. Contact us and we’ll be happy to help you find your ideal piano with best price.
Do you accept cash on delivery?
We do sometimes accept COD on case to case bases. Bank transfer / deposits also possible if you don’t prefer to pay online. Give us a call to help you with that.